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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 10, 2023

5  out of  5 rating by crissy
"The reason behind my 5 stars is due to this agent’s generosity and kindness. Thanks to Cheena my parents is able to pay for my insurance for a good price!"

Raf Lagula

October 26, 2023

5  out of  5 rating by Raf Lagula
"My family have been with State Farm for years and I recently purchased an auto insurance policy from them. Ms Cheena in particular has been such a pleasure to work with. She was very professional and understanding of my situation to get a new auto policy asap. Her positive and funny aura made the purchasing process even more comfortable. She went above and beyond to make sure I have coverage. We could not have come across a better agent and team. Thank you Jeff & Cheena!"

Tin Lagula

October 26, 2023

5  out of  5 rating by Tin Lagula
"Cheena was able to answer all our questions, provided the information regarding the products, and helped out as much as she could. She was professional and knowledgeable. She was very easy to work with and made the process simple and fast. Overall, I had a great experience working with her. No wonder my family all got their insurance from Jeff and Cheena. Thank you again, Cheena for making the process smooth. I hope I get to meet you in person. I highly recommend Cheena and her team to all of my friends!!!"

Jericho Bringas

October 26, 2023

5  out of  5 rating by Jericho Bringas
"I've had the pleasure of working with my State Farm agent Cheena Crab for several years, and I can't speak highly enough about her exceptional service. She's not only knowledgeable about insurance products but also dedicated to helping me find the best coverage tailored to my needs. Cheena Crab's responsiveness and willingness to answer my questions have been invaluable. Plus, in times of claims or emergencies, they've shown great support, making the process much smoother. I highly recommend my State Farm agent(Cheena)for her professionalism and commitment to her clients."

Phoebe Ann

October 26, 2023

5  out of  5 rating by Phoebe Ann
"I had the pleasure of working with Cheena Crab for both auto and life insurance, and I couldn't be more satisfied with the service I received. Cheena was not only highly knowledgeable about the different insurance options available, but she also took the time to understand my specific needs and preferences. Throughout the process, Cheena demonstrated exceptional professionalism and patience, answering all of my questions and addressing any concerns I had. Her attention to detail and dedication to finding the best insurance solutions for me were truly impressive. What sets Cheena apart is her commitment to ensuring that her clients are well-informed and comfortable with their insurance choices. She made the entire experience hassle-free, and I felt confident that I had made the right decisions for my auto and life insurance needs. I can't recommend Cheena Crab's services enough. If you're looking for an insurance agent who combines expertise, excellent customer service, and a genuine commitment to your well-being, Cheena is the one to trust. Thank you, Cheena, for providing me with peace of mind and top-notch insurance coverage."


September 23, 2023

5  out of  5 rating by Cris
"Muy amable y agradable"

Elizabeth Punzalan

September 11, 2023

5  out of  5 rating by Elizabeth Punzalan
"I would like to take this opportunity to informed Jeff Sinfuego about Edgar Alas for an exceptional customer service! . He did answered all my questions"

Jean pauleen Fermato

July 11, 2023

5  out of  5 rating by Jean pauleen Fermato
"She’s very detailed and knowledgeable, she always wants what’s best for my family. Thank you Cheena!"


May 30, 2023

5  out of  5 rating by JEllis
"I am not a SF customer but Bianca Santiago at the Hayward office was very helpful with my claim"

Juaquin Tan

May 9, 2023

5  out of  5 rating by Juaquin Tan
"Ms. Cheena, is very responsive was able to help me find a best coverage that suits me and of course affordable coverage, Glad I listened to the recommendation that was given to me. Thanks for your help."

Michelle Gonzales

May 3, 2023

5  out of  5 rating by Michelle Gonzales
"Diego Damas is always very helpful and responds to my emails very quickly."

Princess Sophia Bacarra

May 3, 2023

5  out of  5 rating by Princess Sophia Bacarra
"Very professional and great experience with Ms. Cheena thanks for your help."

Alfredo Gatmaitan

May 2, 2023

5  out of  5 rating by Alfredo Gatmaitan
"Ms. Cheena is always so responsive to any question or request I've ever had so polite and accommodating thanks again."

Ricky Brondo

April 26, 2023

5  out of  5 rating by Ricky Brondo
"I feel completely comfortable recommending Ms. Cheena to anyone that needs a loyal and honest insurance agent thanks for your help"

Jhannah Rinon-Burias

April 19, 2023

5  out of  5 rating by Jhannah Rinon-Burias
"I highly recommend Diego Damas as the Agent here at State Farm. He was accommodating and gave me the best customer service and customer satisfaction. He made sure that I knew everything that I needed to know. Furthermore, he ensured that the coverage I got suited and benefited me."

Christian Villadiego

April 17, 2023

5  out of  5 rating by Christian Villadiego
"Cheena was very kind and helpful, she answered all of my questions and she has a fast response, overall I had an excellent service with her."

Maria katrina Perea

April 11, 2023

5  out of  5 rating by Maria katrina Perea
"Great service! Especially ms.cheena crab she really takes time in explaining all the details and recommends what is best for u.she’s the BEST agent!"

Jean Gavinne Casale

April 11, 2023

5  out of  5 rating by Jean Gavinne Casale
"Cheena is well knowledgeable about her job. We had a very smooth conversation, will definitely recommend to my friends and family."


April 7, 2023

5  out of  5 rating by AriesRaincx
"Diego Damas is the one who helped me and he did a phenomenal job. If I could rate him 100 stars, I would. He got me an awesome rate for car and renters insurance, and it was CHEAPER and BETTER than what I had previously. He was also super friendly and communicated everything as best as possible and I appreciate him so so much for helping me. ⭐️⭐️⭐️⭐️⭐️"

quin peterson

April 4, 2023

5  out of  5 rating by quin peterson
"As always great customer service. Diego helped me with adding a motorcycle to my policy, probably the fastest quote I’ve ever gotten. As well answer any questions I had during the process, thanks State Farm!"

John Danielle Guiao

March 29, 2023

5  out of  5 rating by John Danielle Guiao
"Sir Jeff team has the best customer service specially Ms. Cheena Crab is our agent and she is amazing at explaining what you're getting. She's very easy to in touch with and if you have questions not only she'll answer it she will also explain it well so you can understand!"

Rhanie May Casulla

March 28, 2023

5  out of  5 rating by Rhanie May Casulla
"Thank you Cheena for being awesome! thank you for your effort in reviewing my previous life policy, now I can say that I am fully secured with my life policy with State Farm,. You don’t rush me just to make a sales, but you made sure that I understand everything before signing up. I appreciate your service, thanks again."

kristin cabral

March 18, 2023

5  out of  5 rating by kristin cabral
"Great service"

Janeth Depaz

March 14, 2023

5  out of  5 rating by Janeth Depaz
"I have been a client of state farm of Hayward since 2015. Marites (Cheena) is always my go to agent ever since. She is very detailed and knowledgeable when you have questions. She gives so much information on either life insurance or car insurance. She will find what is the best coverage for you!!! Thank you so much. If I could give 10 stars on these review I would."

May Cookie

March 12, 2023

4  out of  5 rating by May Cookie
"Getter my bill straight change of address"